About us

Welcome to NAO Catteries. This page offers you a short introduction to us and our aims.  We are a well-established – twenty four years in the making -  and fully licensed boarding Cattery, with secure and hygienic facilities for your cat. Situated just three miles outside Bedford town centre in a quiet andrural environment in the attractive north Bedfordshire village of Clapham.

If you are struggling to get to us or just short on time, we also offer a collection and delivery service with a small charge.

Boarding Your Cat

There are many reasons why you may need to board your cat. All of them personal and individual to you.

We are here not just for the good times and the holiday times but whenever you need support with your cat and a home from home.

For example, you may need to visit family in an emergency, or an older relative needs your support, you are moving house and wish to mitigate the disruption to your cat, maybe you have a health problem and need to know your cat is safe and cared for whilst you recuperate. Whatever situation you find yourself in, we are here to help.

We aim to make your cat’s stay happy and relaxing as well as stimulating.

We appreciate some owners are worried about leaving their cat in a Cattery, especially for the first time. Here at NAO Catteriesour experienced staff will do their best to ensure you have completepeace of mind- from your initial booking to collecting and taking your cat back home - that your cats are in safe hands.

You are welcome to come and view the Cattery prior to booking, please telephone us on 074111 36691 / 01234 965925 you can also email us on naoservices111@gmail.com to make an initial appointment to view.

We are open Monday – Saturday inclusive from 9:00 - 9:30am and 6 - 7pm for delivery and collection of your cat. However, you can, of course, call us during normal working hours.

We are closed on Sundays.

Although you are, of course, welcome to bring items from home to help your cats settle in, from favourite blankets and comfy beds to toys and scratching posts, please be aware that indoor space in the pen is limited.

Each cat receives lots of individual time and attention. Our staff are animal oriented and offer playing, brushing, fussing, whatever makes your cat happy.

Regular updates can be sent to you via text message or WhatsApp. Our Facebook page is updated regularly. You are also welcome to contact us for an update on your cat during normal working hours, please respect the time difference if you are abroad.

We are happy to say that cats usually adapt to the daily routine quickly, which gives them comfort and confidence. They are fed the diet specified by you so there is no change from what they have at home, which also helps to make their stay a happy and successful one.

Health & Nutrition

You are welcome to supply the food of your choice, both dry and wet.  Alternatively we stock a branded dry food which is available to all cats twice daily.  Fresh water is available 24 hours per day.

If you cat has specific dietary requirements, we are happy to accommodate these needs but you must, obviously, supply all necessary foods.

Your cat will have time spent with them every day with to ensure a health check and plenty of attention. This additionally helps to ensure they enjoy a comfortable and relaxing stay.

Should your cat require daily medication to be administered during their stay with us, please ensure that this is clearly labelled with the Cat’s name and dosage to be given. Please be aware that there will be an additional charge of £1 per day per cat for the administration of medication.

For all pricing on cat pens, please go to Booking and Fees.

Cleaning and Health

All cats are assessed for signs of illness upon entry. If your cat is showing signs of any illness, please make this clear to us when you bring your cat. This is to ensure the safety and well-being of all the cats in our care.

Our cleaning regime is very strict to ensure the safety of your cats during their stay at NAO Catteries. All disinfectants used are safe for the cats, safe for the environment, remain active once applied and are fully approved by the regulatory bodies.


It is essential that your cat’s flea and worming treatments are up to date before boarding. Please ensure you use reputable products provided by your vet. The over the counter treatments often do not work and do not provide adequate protection. We will check your cat for the presence of fleas upon arrival and reserve the right not to board them in order to protect the other cats in our care.

What is Cat Flu?

'Cat Flu' is a general term used to describe a common set of symptoms of the upper respiratory tract. Some of these symptoms include sneezing, nasal discharge, loss of appetite and eye discharge. Cat flu is caused by several pathogens, such as Feline herpes virus (FHV), feline calicivirus (FCV), Feline Reovirus, Bordetella Bronchiseptica & Feline Chlamydophila.

Cat flu can be spread via direct contact such as from a sick or carrier cat via eye, nasal & mouth discharge. It can also spread via indirect contact such as from contaminated food bowls, bedding etc. All bowls and bedding provided are treated with disinfectant before use to minimise any risk. To give your cat protection against cat flu a regular vaccination is required. All boarders coming to stay with us must have had their latest vaccinations.

Vaccination will provide effective protection in the majority of animals but there is no 100% guarantee. All possible hygiene, health and safety procedures are carried out here at NAO Catteries. Please contact your local veterinary clinic for further information.

Cat Collection & Delivery

We may be able to pick up and drop off your cats for you. This is a limited service so please ask for details when you make your initial enquiries, please be advised there is a small additional fee for this service depending on location/mileage.


Need to know more?

To check availability, arrange a booking, or just to find out more about us, please get in touch.